Customer Service Representative – Mahon Point SC

Customer Service Representative

Mahon Point Shopping are looking for a friendly and reliable Customer Service Representative to join the team at the Mahon Point Customer Service Desk on a part-time, temporary basis.

Key Duties:

  • Providing a friendly and professional service to customers
  • Answering customer enquiries in person and by telephone
  • Handling customer feedback and complaints
  • Selling and processing Mahon Point Gift Cards
  • Providing support to our retailers
  • Carrying out general light administration duties
  • Assisting with day-to-day Customer Service Desk activities

Requirements:

  • Friendly, approachable and customer-focused
  • Fluent in English, with excellent communication skills
  • Reliable and organised with a positive attitude
  • PC literate and comfortable using basic computer systems
  • Ability to work as part of a team
  • Available to work weekends as part of the role
  • Previous customer service experience is preferable

Position: Part-time, Temporary
Location: Mahon Point Shopping Centre, Cork

To apply, please email your CV to info@mahonpointsc.ie or drop your CV to our Customer Service Desk.

Posted September 10th 2026

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