Information & Assistance

Services

  • Customer Services is located near the main entrance, opposite Next. Our Customer Service staff will help you with locating stores, Gift Card purchases and enquiries, lost property, postal services,  transport information, party bookings for our Party Zone, faxing/scanning/photocopying/printing and any other queries or comments you may have.
  • Style Advisor Service – Our FREE Style Advisor Service with our in-house stylist Dee Kelly Morgan, is available for morning and afternoon time slots from Monday to Thursday.  You can book your appointment at our Customer Services desk or online on our webpage.
  • First Aid – If you ever require First Aid, rest assured that we have fully qualified customer Safety Officers on duty at all times with a First Aid Room available when needed.   A First Aid bag for minor cuts or injuries is held at the Customer Services desk.
  • Defibrillators – These are available at our Customer Services desk and at the entrance to our Food Court.  Our security and Customer Services staff are fully trained in the use of these.

Accessibility Facilities

At Mahon Point Shopping Centre, we are committed to ensuring that everyone can enjoy a comfortable, accessible and welcoming shopping experience. With a range of accessibility facilities available, getting around and visiting your favourite stores couldn’t be easier.

  • Wheelchair Hire
    Wheelchairs are available free of charge. Simply ask a member of our Customer Services or Security team for assistance.
  • Accessible Toilets & Parking
    Accessible toilets and designated accessible parking spaces are available throughout the centre for your convenience.
  • Changing Facilities for Older Children & Young Adults
    In response to customer needs and feedback, we have developed a dedicated changing area for older children and young adults with additional needs or disabilities. Located on the ground floor within our existing, award-winning baby changing room, the facility provides a comfortable, safe, clean and private space for changing.
  • Supporting Customers with Non-Visible Disabilities
    We recognise that not all disabilities are visible. We want all our customers to feel comfortable, supported and welcome when visiting Mahon Point.  If you or someone accompanying you requires additional support, please don’t hesitate to speak to a member of our team. Our accessibility toilet signage also reflects our commitment to supporting people with both visible and non-visible disabilities.

Technology & Connectivity

  • FREE Internet Access is available throughout the food court on the upper level, enabling you to stay connected whilst enjoying a meal from one of our many restaurants.
  • Hot Desks are also in operation, allowing you to catch up on emails or tend to other online errands during your visit.
  • Surfbox Internet & Printing Kiosks with scanning and photocopying facilities are available on the Mezzanine (behind customer services, beside Boston Beauty and the Red FM Pod ). This allows customers to browse the internet, and print tickets, CVs boarding passes and receipts.

For kids

  • Kiddie Kabz are available for rental at an hourly rate from the Customer Service Desk. Toddlers can enjoy “driving” around the shopping centre while mums and dads shop at their leisure.
  • Kidzone is our soft play area located at the upper level of our Food Court.  Children under the age of 5 can play for free under adult supervision.

Community Room

Our fully equipped Community Room, located on the ground floor close to Nando’s and Milano, offers weekly classes with everything from baby massage to dance classes.

Click here to find out more about this room and the classes on offer.